If you are a doctor (any kind) and you’re trying to get new patients into your office, this might be your best opportunity to get ahead of your competition.
If you want new patients, you need a chatbot. Why? Because, through intelligent interaction, it will find out everything about your potential patient and send you all the information before you make the first contact. How would you feel to already know all about a client at the point of saying “Hello”? Imagine how much time and energy this would save you.
But there’s more!
1. Get more patients by giving away a free consultation using your chatbot.
People love free stuff! You can easily get new leads into your office by offering a free consultation about a problem they have. Then it’ll be much easier to sell them your treatment.
If you give them a free consultation about their health problems, there's a very big chance that they will become your patients.
Your chatbot will take care of it. It will sign them up in a couple of seconds and you will receive all the information.
2. Make people schedule their appointments easily with your chatbot. They'll come to you more often.
It's so simple and fast for people. People always look for the easiest ways. So give it to them. Give them the easiest way to come to your office.
They don't need to find your phone number. They don’t want to call you. They don't want to fill out a form on your website.
They will schedule an appointment in a couple of second by clicking on a few buttons. And you get a notification about it immediately.
People will LOVE you for that and they're going to tell their friends about your chatbot.
3. Make your job a lot easier by letting your chatbot answer all most common question people ask.
"I need directions to your office."
"What are your business hours?"
"What's a number to your office?"
Do not waste your time by answering those questions!
Simply put all of them into your chatbot and it will take care of it.
Imagine how much time you're going to save. A LOT!
4. Don't let people forget you! Follow up with them when they don't finish a sequence in your chatbot.
This is a brilliant feature you can use to your advantage.
When people don't finish talking to your chatbot, you don't need to let it end like that.
Your chatbot will send them a follow-up message that will encourage them finish a sequence.
When they finish a sequence, you'll have their contact information or they'll schedule a free consultation with you.
5. Don't make people forget their appointments. Send them reminders.
This is a big help for you.
You don't need to tell your assistant to call people. You don't need to send them reminder emails.
Because your chatbot will send them reminder messages when you want it to (e.g. every week, or a couple of days before, the day before, etc.).
This message will be always in their messenger when they open it. They won't forget about you.
6. Make people trust you in a couple of seconds. They won't be afraid to visit you.
Tell them about yourself in the chatbot. Show them your bio, your history, how many patients you have, and most importantly, how exactly you can help them.
Your chatbot will send this information step by step. So when the conversation is over, people won't be afraid to visit you or to schedule an appointment, because they will believe that you are a professional that can help them with their problems.
If you have more colleagues, your chatbot will tell people about all of them.
7. Make people trust you even more by showing them your testimonials in your chatbot.
Text testimonials
Video testimonials
Success stories of your patients
These are HUGE trust builders.
You need to use them in your chatbot if you want to build trust and rapport with potential patients.
8. Get more reviews by asking for them in your chatbot.
Show your new chatbot to your existing customers.
They'll schedule an appointment with your chatbot.
And after a couple of days, your chatbot will send them a message asking them to evaluate their experience.
WOOOW! An automatic system for collecting reviews for you!
We all know how important reviews are in building credibility!
You better use it to your advantage before your competitor finds out about it.
It's a HUGE advantage!
9. Make it easy for people to find your office. Show them the directions in Google Maps.
Imagine a situation:
Someone new schedules an appointment in your office.
The day comes, but they don't know where to go.
They need to make a phone call and then type your location into Google Maps. Or they need to go to your website and type your location into Google Maps.
OR it can be much easier and quicker.
They'll open a messenger, type one question and your bot will send them a link to Google Maps with your location! It’s really that simple!
People love convenience, remember that..
10. Make people remember you forever by periodically reaching out to them.
This is very important to you. Why?
Because if you want people to come to you over and over, you cannot allow them to forget about you.
If you want people to recommend you to their friends, they need to keep you in mind.
HOW are you going to achieve that?
Your chatbot will send them a message every once in a while.
For example, with your news, or new services, or new ways you can help them.
BONUS: 11. Get more patients by giving them a medical assistant in your chatbot.
By having this feature you would be so AHEAD of everyone else in your industry.
Why?
Imagine a situation:
A person has a simple problem, so they don't want to call you.
They will simply go to your chatbot ->
type what their problem is ->
what are their symptoms ->
and your chatbot will tell them what to do to solve it.
If it's something more serious, the chatbot will give them also an option to call you immediately.
Just imagine how huge competitive advantage that is.
A personal assistant in the smartphone. Available 24/7/365.
Do you want to get ahead?
Do you want more patients?
You need a chatbot.
This is your opportunity.